At Yoeats.co, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our online food delivery services.

Information We Collect

When you use our online food delivery platform, we may collect the following types of personal information:

• Contact information, such as your name, email address, phone number, and delivery address
• Payment information, such as credit card details or other payment methods
• Order history and preferences
• Device information, such as IP address and location data
• Communications with customer support

How We Use Your Information

We use the personal information we collect for the following purposes:

• To process and fulfill your food delivery orders
• To communicate with you about your orders and provide customer support
• To improve our services and personalize your experience
• To send you marketing communications, if you have opted in to receive them
• To prevent fraud and ensure the security of our platform

Sharing Your Information

We may share your personal information with the following parties:

• Restaurants and delivery partners to fulfill your orders
• Service providers who help us operate our platform, such as payment processors and marketing agencies
• Legal authorities, if required by law or to protect our rights and property

Data Security

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, and destruction.

Your Choices

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing communications from us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide and improve our services. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

GDPR Compliance and Your Rights

If you are located in the European Economic Area (EEA), Yoeats.co processes your personal data in accordance with the General Data Protection Regulation (GDPR). We are committed to ensuring the protection and privacy of your personal information under these regulations.

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to certain legal obligations.
• Right to Restrict Processing: Request restrictions on how we process your personal data.
• Right to Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to our processing of your personal data, including for marketing purposes.
• Right to Withdraw Consent: Withdraw your consent to processing at any time without affecting the lawfulness of processing before withdrawal.
• Right to Lodge a Complaint: Lodge a complaint with a relevant data protection authority if you believe your rights under the GDPR have been violated.

To exercise any of these rights or if you have any questions related to your personal data and its processing, please contact us at support@yoeats.co.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or through other communication channels.

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at support@yoeats.co

Last updated: 04.07.2025